Contact

Get in touch.

Have a question, feature request, or partnership inquiry? We'd love to hear from you. Our team typically responds within 24 hours.

Contact methods

Email

support.hittools@gmail.com

For general inquiries and support

Live Chat

Available on our website

Mon-Fri, 9am-6pm IST

Location

India, Andhra Pradesh

Serving users worldwide

Response Time

Within 24 hours

Usually much faster

Looking for support?

Check our AI assistant for instant answers about any of our 146+ tools. It's available 24/7 and can help with step-by-step guidance.

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FAQ

Frequently asked questions

1

Is PhoenixTools free to use?

Yes! PhoenixTools offers a generous free tier with access to all 146+ tools. Free users can process files up to 500MB with daily limits. Premium removes all restrictions.

2

Are my files safe and private?

Absolutely. Files are processed locally in your browser whenever possible. When server processing is required, files are automatically deleted after processing. We never store or share your files.

3

How do I upgrade to premium?

Visit our pricing page and click 'Get Started' on the plan that works for you. Payment is processed securely through Razorpay. You can upgrade or cancel anytime.

4

Do you offer an API?

Yes! Our API is available for premium users. It provides programmatic access to all our tools. Documentation is available in the tools section.